frequently asked questions

At Duke Heating and Air Conditioning, we understand the urgency of HVAC issues. We strive to provide prompt service and aim to have a technician dispatched to your location within 24 to 48 hours of your service request. In emergency situations, we offer expedited response times to ensure your comfort and satisfaction.

Duke Heating and Air Conditioning offers a comprehensive range of HVAC services to meet your heating and cooling needs. Our services include installation, repair, and maintenance of heating systems, air conditioning units, ductwork, thermostats, indoor air quality solutions, and more. Whether you need a new system installed, require repairs, or want to schedule routine maintenance, our skilled technicians are ready to assist you.

It is recommended to have your HVAC system serviced at least once a year. Regular maintenance helps ensure optimal performance, energy efficiency, and can catch potential issues before they become major problems.

Some common signs that your air conditioner may need repair include reduced cooling capacity, unusual noises or odors, frequent on/off cycling, poor airflow, and noticeable increases in energy bills. If you notice any of these signs, it’s best to have a professional HVAC technician inspect and diagnose the issue.

To improve energy efficiency, you can take several steps. These include regular filter replacements, sealing air leaks in ductwork, using a programmable thermostat to adjust temperatures when you’re away, proper insulation, and ensuring your system is properly sized for your home. Additionally, regular maintenance and cleaning of your HVAC system can help it operate more efficiently.

When choosing a new HVAC system, it’s important to consider factors such as the size and layout of your home, energy efficiency ratings (SEER and AFUE), your climate region, budget, and desired features. Consulting with an HVAC professional can help you select the right system that meets your specific needs.

he recommended temperature setting for optimal comfort and energy savings is typically around 68 to 72 degrees Fahrenheit (20 to 22 degrees Celsius) during the heating season and 74 to 78 degrees Fahrenheit (23 to 26 degrees Celsius) during the cooling season. However, individual preferences may vary, so it’s best to adjust the temperature based on your comfort level while keeping energy efficiency in mind.